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  • Consider Cincinnati Service

    Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.

    From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of NAIC.org.

    Cincinnati was there to support our needs.

    Let Others Tell You About Us

    Consider what policyholders and claimants are saying about their experiences with Cincinnati.

    • From Sam Y., personal policyholder, client of The Perkins Insurance Agency, North Royalton, OH: “We thank our field claims representative, our agency and Cincinnati Insurance for coming to our rescue. I am so glad that in my 50 plus years working with my agency’s staff that they have always treated me both as a customer as well as a friend. That meant a lot and our field claims representative added that human touch, supporting us through these unfortunate events. Again, thanks for helping us when offering contractors to choose from. Our choice was the right choice and Cincinnati was there to support our needs.”


    • From Ray D., a commercial and personal policyholder, client of Boord Henne Insurance Agency, Inc., Englewood, OH: “Our field claims representative took the time to visit and examine all aspects of the damage. In doing so, he assured me that things would be taken care of. He did not stop there…he made recommendations, contacted me regularly and was true to his word. He has my highest praise, he has earned my trust and respect.”

    See more testimonials

    Share Your Cincinnati Experience 

    Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

    Contact an Agent

    Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


    Making It Right After a Hurricane

    Coming Home Again After a Fire

    There When You Need Us

    Restoring a Community Landmark

    Find An Agency